PART I. PROVISIONS DERIVED FROM THE RENTAL AGREEMENT TEMPLATE
§ 1. Details of the Renter, Drivers and Vehicle
1. The details of the Renter, the person authorised to use the Vehicle and the Vehicle details are specified in the Reservation, the Rental Order/Agreement or the Vehicle Handover Report.
2. The details of the Renter or Driver may include in particular: full name, address, telephone number, e-mail address, identity card or passport number and expiry date, driving licence number and expiry date, and PESEL number.
3. The Vehicle details may include in particular: vehicle class, make and model, registration number, vehicle identification number, mileage, fuel type, year of manufacture and the maximum number of passengers including the driver.
4. The subject of the rental is the Vehicle together with the equipment handed over to the Renter, including the radio, documents, keys or remote control and any other items listed in the Vehicle Handover Report.
§ 2. Individual rental terms
1. The individual rental terms are specified in the Reservation or the Rental Order/Agreement, including in particular: order number, rental period, daily rate and total rental charge, Security Deposit amount, pick-up location and planned return location, mileage limit, Excess Mileage Fee, Additional Vehicle Damage Fee, selected Comfort Package option and its price.
2. The Renter shall indicate whether the Vehicle will be used for private purposes or in connection with business activities.
3. The Renter may authorise its employees, contractors or other designated persons to collect and return the Vehicle and to make statements relating to the Agreement on the Renter's behalf, provided that such persons have been accepted by the Rental Company and meet the requirements set out in the General Terms and Conditions of Rental.
4. The Renter is required to provide the Rental Company with a list of all persons who will use the Vehicle.
§ 3. Mileage limit, Excess Mileage and GPS
1. The Renter's right to use the Vehicle may be subject to the mileage limit specified in the Reservation or the Rental Order/Agreement.
2. For each kilometre travelled above the agreed limit, the Renter shall pay the Excess Mileage Fee specified in the Reservation or the Rental Order/Agreement.
3. The Vehicle may be fitted with a GPS tracking device enabling the monitoring of the Vehicle's current location and speed, as well as a device enabling the remote immobilisation of the Vehicle.
§ 4. Payments and accounting documents
1. The Rental Company shall issue VAT invoices, corrective invoices, duplicate invoices and debit notes to the Renter in respect of the rental charge, Additional Fees and Other Costs, unless otherwise provided in the Agreement or the GTCR.
2. Unless another payment date is specified in the Reservation, Agreement, invoice or debit note, the Renter shall pay the amounts due within 5 days of the date of entering into the Agreement, subsequently by the 5th day of each month for which the relevant charge is due, or within 5 days of being notified of the amount of a charge imposed. The payment date stated on an invoice or debit note shall prevail.
3. Payment shall be made by bank transfer to the account indicated by the Rental Company, by payment card or by another method specified in the Reservation, Agreement, invoice or debit note.
4. The Renter consents to invoices and other accounting documents being issued and sent electronically to the e-mail address provided. The Rental Company may also send documents in paper form.
5. The Rental Company may specify the required method of payment or payment instrument for the Security Deposit.
6. If payment remains overdue for more than 15 days after the due date, the Rental Company may remotely immobilise the Vehicle until the amount due has been credited to its account. Immobilisation does not release the Renter from the obligation to pay the rental charge for that period.
§ 5. Handover and return of the Vehicle
1. The Vehicle shall be handed over and returned on the basis of a report. The report may be signed on paper, on a tablet or on another device equipped with suitable software and shall form part of the Agreement.
2. Once signed, the report may be sent to the Renter's e-mail address.
3. The Renter or a person authorised by the Renter is required to participate in the Vehicle inspection. Any reservations concerning the condition of the Vehicle must be reported before the Vehicle is handed over, subject to the special rules for night-time pick-ups set out in the GTCR.
4. The Vehicle must be returned at the time and place specified in the Reservation or the Rental Order/Agreement. The remaining return rules, rental extension rules and consequences of delay are set out in Part II of these Terms and Conditions.
§ 6. Termination of the Agreement
1. The Rental Company may terminate the Agreement with immediate effect due to the Renter's fault and demand the return of the Vehicle if the Renter is in arrears with payment despite the expiry of an additional payment deadline stated in a demand for payment.
2. The Rental Company may also terminate the Agreement with immediate effect in the event of a material breach of the Agreement, the GTCR or the law, including in particular where: the Vehicle was damaged while being driven by a person under the influence of alcohol, drugs or other intoxicating substances; the damage resulted from exceeding the speed limit or another serious traffic violation; the Vehicle was deliberately damaged; the Vehicle was driven by an unauthorised or undeclared person; the driver left the scene of an incident; a false statement was made concerning the place, time, circumstances or cause of damage; or the Renter or Driver does not meet the requirements concerning age, documents or driving entitlement.
3. If the Agreement is terminated due to the Renter's fault, the Renter shall pay all amounts due under the Agreement and the GTCR, together with the Additional Fee specified in the Additional Fees Table.
4. The Agreement may be terminated at any time by mutual agreement of the parties.
§ 7. Data protection and final provisions
1. The personal data of the Renter, persons authorised to represent the Renter, employees, contractors and other Drivers are processed for purposes connected with entering into and performing the Agreement. The full rules governing personal data processing are set out in Part IV of these Terms and Conditions.
2. In matters concerning personal data processing, the Renter may contact GB Rent Sp. z o.o. or the Data Protection Officer at [email protected].
3. The Renter is required to inform the Rental Company of any change to its contact details immediately, and no later than within 3 days. Correspondence sent using the most recently provided details shall be deemed effectively delivered, subject to mandatory provisions of law.
4. Statements concerning the extension, notice of termination or termination of the Agreement may be submitted electronically to the e-mail address of the other party specified in the Agreement.
5. Making a Reservation, signing the Agreement or a report, or electronically accepting these Terms and Conditions constitutes confirmation that the Renter has read and accepted these Terms and Conditions and the Additional Fees Table.
PART II. GENERAL TERMS AND CONDITIONS OF RENTAL
§ 1
GENERAL PROVISIONS
1. These General Terms and Conditions of Rental set out the rights and obligations of the parties to an agreement under which GB Rent Sp. z o.o., with its registered office in Poznań (61-044), at ul. Mogileńska 50, entered in the National Court Register maintained by the District Court Poznań - Nowe Miasto and Wilda in Poznań, 8th Commercial Division of the National Court Register, under KRS number 0000422694, NIP (tax identification number) 7822550049, REGON 302128189, provides a vehicle for use for a fixed period to the customer identified in the vehicle rental agreement.
2. These General Terms and Conditions of Rental apply to all Vehicle Rental Agreements unless the Rental Agreement provides otherwise.
3. In the event of any conflict between these General Terms and Conditions of Rental and the Rental Agreement, the provisions of the Rental Agreement shall prevail.
4. Whenever the following terms are used in these General Terms and Conditions of Rental, they shall mean:
a) Renter - the party, other than the Rental Company, to a vehicle rental agreement entered into with the Rental Company as part of the Rental Company's business activity consisting in the paid rental of vehicles, or a person who has made a Vehicle Reservation via www.gbrent.pl or by another method;
b) Driver - the Renter and any other natural person identified by the Renter in the Rental Agreement as a person authorised to drive the Vehicle;
c) GTCR - these General Terms and Conditions of Rental;
d) Rental Agreement - the rental agreement entered into by the Renter and the Rental Company under which the Rental Company makes the Vehicle available to the Renter;
e) Vehicle - the vehicle made available by the Rental Company to the Renter for use under the Rental Agreement;
f) Documentary Form - documentary form within the meaning of the provisions of the Polish Civil Code (Articles 77(2)-77(3)), including in particular written documents, SMS messages, e-mails or telephone call recordings;
g) Additional Fees - the fees listed in the Additional Fees Table attached to the Rental Agreement;
h) Other Costs - the costs referred to in § 5(4)(b) of the GTCR;
i) Business Day - a day other than a Saturday, Sunday or statutory public holiday;
j) Reservation - a declaration of intent made by the Renter using the Reservation Form, by telephone, electronically by e-mail or at a branch where the Rental Company conducts business, directly intended to result in an Agreement with the Rental Company;
k) Repair Estimate - an independent calculation of Vehicle repair costs prepared on the basis of the manufacturer's standards, taking into account in particular the cost of parts to be repaired or replaced and the labour hours required to carry out the repair;
l) Security Deposit - the securing of the Renter's funds in the amount stated in the Rental Agreement as security for the Rental Company's claims, paid by the Renter into the Rental Company's bank account or secured by pre-authorisation on the Renter's payment card;
m) Key Locker - a device located at branches of Bemo Group companies which enables the electronic collection or return of the Vehicle keys in connection with the Rental Agreement;
n) Key Drop Box - a specially marked box located at the airport and used for returning the Vehicle keys when the Vehicle is returned at the end of the rental;
o) Additional Vehicle Damage Fee - the fee charged in respect of damage to the Vehicle, stated in each case in § 3 of the Rental Agreement;
p) Unauthorised Use Fee - a fee calculated at twice the rental charge under the Rental Agreement which has ended or expired between the parties, calculated per day.
§ 2
THE RENTER AND PERSONS AUTHORISED TO DRIVE THE VEHICLE
1. The Renter may be a natural person, a legal person or an organisational unit without legal personality which has legal capacity under applicable law.
2. A Renter who is a natural person must meet all of the following requirements on the date of entering into the Rental Agreement:
a) be at least 21 years of age;
b) have held a valid entitlement to drive a vehicle for at least one year and, in particular, not have been deprived of the right to drive by a competent authority, and not be subject to proceedings which could result in the loss of that entitlement;
c) hold a valid identity card or other valid identity document, such as a passport;
d) hold a valid document confirming the entitlement to drive, such as a driving licence.
3. A Renter who is a natural person is required to present the following to the Rental Company for the purpose of entering into the Rental Agreement and collecting the Vehicle:
a) an identity card or another valid identity document, such as a passport;
b) a document confirming the entitlement to drive, such as a driving licence;
c) a certificate of entry in the CEIDG Central Register and Information on Economic Activity, or a printout concerning the business activity from that register's website, where the Agreement is entered into by the Renter as an entrepreneur;
d) where the person signing the Agreement on behalf of the Renter acts as an attorney or authorised representative, proof of authority to enter into the Rental Agreement, such as a power of attorney, unless that authority is evident from the document referred to in point c above.
4. A Renter which is a legal person or an organisational unit with legal capacity is required to present the following to the Rental Company for the purpose of entering into the Rental Agreement and collecting the Vehicle:
a) information corresponding to a current extract from the KRS Register of Entrepreneurs or another relevant register, showing the current rules of representation of the Renter;
b) where the person signing the Agreement on behalf of the Renter acts as an attorney or authorised representative, proof of authority to enter into the Rental Agreement, such as a power of attorney granted in accordance with the rules of representation disclosed in the KRS Register of Entrepreneurs or another relevant register, unless that authority is evident from the document referred to in point a above.
5. The Vehicle may only be driven by:
a) the Renter, where the Renter is a natural person;
b) a person listed in an appendix to the Rental Agreement who meets the requirements set out in paragraph 2 above.
6. If the Renter wishes to authorise another person to use the Vehicle, the Renter must apply to the Rental Company in writing or by e-mail to the address stated in the Rental Agreement for consent to the use of the Vehicle by that additional person. The application must specify the period during which that person will use the Vehicle and must include the documents referred to in paragraph 3 above. The Rental Company shall grant consent in writing or by e-mail to the Renter's address stated in the Rental Agreement. The Rental Company may charge the Renter an Additional Fee for the period during which the Vehicle is used by the additionally authorised person.
7. From the moment the Vehicle is handed over under the Rental Agreement, the Renter shall be responsible for the Vehicle and for the acts and omissions of each Driver, including in particular compliance by the Driver with the Rental Agreement and the GTCR. If the Rental Agreement is entered into by more than one Renter, their liability shall be joint and several. The Renter is required to inform each Driver of the provisions of the GTCR and the Rental Agreement concerning the Renter's obligations and the procedures to be followed in the event of an accident or Vehicle breakdown.
8. The provisions of the GTCR and the Rental Agreement relating to the Renter shall apply accordingly to the Driver of the Vehicle.
9. If the Rental Company determines that a Renter who is a natural person or a Driver does not meet the requirements set out in paragraph 2 above, the Rental Company may refuse to enter into the Rental Agreement.
§ 3
ENTERING INTO THE RENTAL AGREEMENT. RENTAL PERIOD. HANDOVER OF THE VEHICLE
1. The rental period shall commence on the date specified in the Rental Agreement or on the Vehicle handover date stated in the Vehicle Handover Report. If those dates differ, the rental period shall commence on the earlier date.
2. The Vehicle shall be handed over to the Renter in good technical condition, clean, without visible damage, with a complete set of documents required for its use, one set of keys and/or remote control, and with fuel, which the parties shall confirm by signing the Vehicle Handover Report.
3. If the Vehicle is handed over between 20:00 and 07:00, the Renter may inspect the external condition of the Vehicle and submit comments to the Rental Company by 12:00 noon on the same calendar day. For this purpose, the Renter should send an e-mail to [email protected] identifying any damage not recorded in the Vehicle Handover Report and attach photographs and a description of that damage. Failure to provide the information, photographs or descriptions of additional damage within the specified time shall constitute acceptance of the Vehicle's condition as recorded in the Vehicle Handover Report prepared when the Vehicle was handed over.
4. The Vehicle may be handed over outside the Rental Company's business hours, which are Monday to Friday from 08:00 to 16:00, subject to the Additional Fee specified in the Additional Fees Table.
§ 4
CONDITIONS OF USE
1. The Renter is required to pay the Rental Company the rental charge, Additional Fees, Other Costs and any other amounts due in the amounts and in accordance with the rules specified in the Rental Agreement, the GTCR and the Additional Fees Table.
2. The Renter undertakes to use the Vehicle with due care, in the manner specified in the Rental Agreement and in accordance with the characteristics and intended purpose of the Vehicle, following the Rental Company's instructions and guidance. The Renter also undertakes to:
a) comply with the laws applicable in the country and in the specific area in which the Vehicle is used, including in particular road traffic laws and local regulations;
b) carry all valid documents required during a road traffic inspection in the country and area in which the Vehicle is used, including, without limitation, a valid driving licence recognised in the relevant country, the Vehicle registration certificate, the third-party liability insurance policy or proof of payment of the insurance premium, and a vehicle rental certificate or a copy of the Rental Agreement;
c) protect the Vehicle and its equipment against theft by locking the Vehicle, activating all anti-theft devices, not leaving the registration certificate in the Vehicle and carefully safeguarding the Vehicle registration documents. When the Vehicle is not in use, the Renter undertakes to leave it in a guarded car park or on enclosed premises. All parking and storage costs shall be borne by the Renter. Documents and keys must not be left in the Vehicle;
d) carry out, at the Renter's own effort and cost, routine Vehicle maintenance, including checking and topping up fuel, oils, windscreen washer fluid and AdBlue, checking tyre pressure, and checking and replacing light bulbs where necessary, as well as repairing or replacing damaged tyres. Where a tyre must be replaced, the Renter shall bear the cost of replacing both tyres on each axle on which a tyre replacement is required;
e) arrange servicing in accordance with the service intervals specified in the Vehicle Handover Report;
f) keep the Vehicle suitably clean;
g) pay, at the Renter's own cost, fines and other monetary penalties, motorway and other road infrastructure charges, parking fees and additional charges arising from non-payment of such fees, as well as any other private-law or public-law amounts arising from the use of the Vehicle, unless the Renter proves that neither the Renter nor the Driver is responsible for the obligation to pay such amounts. The Renter is required to reimburse the Rental Company for any amounts paid by the Rental Company on the Renter's behalf in respect of the obligations described in the preceding sentence and for any costs incurred by the Rental Company in providing information to the competent authorities concerning the person liable to pay such amounts, where they result from use of the Vehicle contrary to the Rental Agreement, the GTCR or applicable law.
3. The Vehicle must not be used contrary to its intended purpose or in breach of the law. In particular, it is prohibited to:
a) use the Vehicle in competitions or races;
b) use the Vehicle on unpaved roads or terrain;
c) transport animals in the Vehicle;
d) transport corrosive, dirty or sharp-edged materials, or any other materials which may cause corrosion, destruction, damage or soiling of any part of the Vehicle;
e) drive the Vehicle under the influence of alcohol, drugs or other intoxicating substances;
f) tow other vehicles using the rented Vehicle;
g) exceed the Vehicle's permitted load capacity;
h) carry more passengers than permitted;
i) use the Vehicle to bring into or remove from the customs territory of the Community goods prohibited under the laws of individual countries;
j) smoke tobacco products or electronic cigarettes in the Vehicle;
k) consume alcohol or use drugs in the Vehicle;
l) make any modifications or other changes to the Vehicle without the Rental Company's consent;
m) take the Vehicle outside the territory of the Republic of Poland without the Rental Company's written consent. In particular, entry into the following countries is prohibited: Russia, Ukraine, Belarus, Lithuania, Latvia, Estonia, Moldova, Serbia and Bosnia and Herzegovina, as well as any other country which is not a member of the European Union;
n) remove or cover any markings on the Vehicle, including the Rental Company's branding, unless the Rental Company has given written consent, under penalty of the Additional Fees specified in the Additional Fees Table.
4. The rental charge does not include the Renter's right to take or drive the Vehicle outside the territory of the Republic of Poland. The Renter may apply to the Rental Company in writing or electronically, using the Rental Company's address stated in the Rental Agreement, for permission to take the Vehicle outside Poland. The Rental Company shall give consent in writing or electronically to the Renter's address stated in the introductory section of the Agreement. The Rental Company may charge the Renter an Additional Fee for granting such consent in accordance with § 5(4)(a) of the GTCR. If the Vehicle must be repaired or towed from outside Poland, or if the Vehicle is lost outside Poland, the Renter shall compensate the Rental Company for the full amount of the loss suffered. The parties agree that if the Vehicle is taken outside Poland without the Rental Company's consent, the Renter shall pay the one-off Additional Fee specified in the Additional Fees Table and, in addition, the Additional Fee for each day of unauthorised use of the Vehicle outside Poland in the amount specified in the Additional Fees Table. The Renter acknowledges that the absence of the Rental Company's consent in one of the forms specified above means that consent has not been granted.
5. Subject to § 4(2)(d) of the GTCR, the Renter is not entitled to perform maintenance, repairs or improvements to the rented Vehicle, including the installation of additional equipment.
6. Under the Rental Agreement and subject to the Additional Fee specified in the Additional Fees Table, the Rental Company may equip the Vehicle with additional items, such as a child seat, provided that the item is available when requested by the Renter. The request to use such items should be made in writing or electronically to the Rental Company's address stated in the Agreement. The time required to install or provide the selected items may delay the handover of the Vehicle. With the Renter's express consent and at the Renter's request, additional equipment may also be provided during the term of the Agreement.
7. The Renter may not sublet the Vehicle or make it available to a third party free of charge. A breach of this prohibition shall result in an obligation to pay the Additional Fee specified in the Additional Fees Table.
8. Where the Renter is an entrepreneur, the Rental Company or another person authorised by it has the right to inspect, during the Renter's business hours, the manner in which the Vehicle is used and its condition, and the Renter is required to permit such inspection.
9. The Rental Company shall not be liable for any loss or damage suffered by the Renter or third parties, or for the loss of the Vehicle or any of its components, where such loss, damage or loss of the Vehicle results from the Renter's breach of the obligations specified in this section, any other provisions of the GTCR or the Rental Agreement.
10. The Renter shall be responsible for all breaches of law involving the Vehicle, including breaches which result in the owner of the Vehicle being charged during the rental period. In the event that:
a) an authorised entity requests the Rental Company to provide the details of the person using the Vehicle in connection with a suspected breach of applicable law committed while using the Vehicle, the Rental Company shall provide that entity with the Renter's details or the Driver's details, to which the Renter gives unconditional consent;
b) an authorised entity imposes any obligation or charge on the Rental Company as a result of a breach of law by the Renter or Driver, including parking charges or additional charges for non-payment of parking fees, the Rental Company may either immediately demand that the Renter settle the amount in writing, by telephone or electronically, or pay it and charge the amount paid to the Renter. In the cases described in points a and b, the Rental Company may additionally charge the Renter an Additional Fee in accordance with § 5(4)(a) of the GTCR and in the amount specified in the Additional Fees Table.
11. The Vehicle is covered by third-party liability insurance (OC), comprehensive motor insurance (AC) and personal accident insurance (NNW). The Renter confirms having read the insurance terms and being aware of the contractual obligations, including in particular the deadline and scope for reporting damage. In particular, the Renter acknowledges that insurance cover does not include, among other things, damage occurring where the driver leaves the scene of an incident, makes a false statement concerning the place, time, circumstances or causes of the damage, drives under the influence of alcohol, drugs or psychotropic substances, or drives without a valid driving licence. The Renter also acknowledges that insurance cover does not include theft of the Vehicle where the keys and/or Vehicle documents are not returned to the Rental Company or where the Vehicle was not properly secured against theft and break-in.
§ 5
FEES AND CHARGES
1. In connection with the use of the Vehicle under the Rental Agreement, the Renter is required to bear the following costs:
a) the rental charge;
b) an advance payment towards the rental charge under the Rental Agreement, if requested by the Rental Company, payable on the date of entering into the Rental Agreement;
c) a refundable Security Deposit, if requested by the Rental Company, payable on the date of entering into the Rental Agreement;
d) costs connected with operating the Vehicle during the rental period, including in particular the cost of fuel, lubricants and operating fluids, charges and other expenses referred to in § 4(2)(d)-(g) of the GTCR;
e) Additional Fees and Other Costs connected with the Rental Agreement.
2. Rental charge.
a) The Renter is required to pay the rental charge in accordance with the rules set out in the Rental Agreement.
b) The rental charge shall be calculated from the commencement of the rental period within the meaning of § 3(1) of the GTCR.
c) The rental charge paid by the Renter under the Vehicle Rental Agreement includes third-party liability insurance (OC) and comprehensive motor insurance (AC).
d) The Rental Company reserves the right to charge statutory interest for late payment and, in the case of entrepreneurs, statutory interest for late payment in commercial transactions under the Polish Act of 8 March 2013 on Counteracting Excessive Delays in Commercial Transactions, on amounts not paid by the Renter when due. In the case of entrepreneurs, from the date on which the Rental Company becomes entitled to statutory interest for late payment in commercial transactions, the Rental Company shall also be entitled, without prior demand, to compensation from the Renter for debt recovery costs in accordance with Article 10 of that Act, separately for each invoice.
e) The amount of the rental charge may be increased by the Rental Company if, after the date on which the Vehicle Rental Agreement is entered into:
1) tax rates or other public-law charges connected with the Agreement are increased and/or new taxes or other public-law charges connected with the Agreement are imposed, excluding corporate income tax and personal income tax;
2) the cost of Vehicle insurance increases;
3) the WIBOR 3M rate (three-month Warsaw Interbank Offered Rate) increases by more than 0.5 percentage points.
f) The Rental Company shall inform the Renter in writing, with confirmation of receipt, and/or by e-mail to the address stated in the Rental Agreement of the change in the rental charge and the reason for it. If the Renter does not agree to the change, the Renter may submit a written statement refusing to accept the change within 7 days of receiving the notice. In such a case, the Agreement shall terminate 7 days after the Rental Company receives the Renter's statement of non-acceptance. The Renter shall return the Vehicle on the date the Rental Agreement terminates.
g) A corrective invoice issued by the Rental Company and sent to the Renter's e-mail address constitutes additional confirmation that the conditions agreed by the parties for correcting the amount of rental instalments have been met and that the corrective invoice reflects those arrangements. Any comments concerning a corrective invoice may be sent by the Renter to [email protected] no later than on the date on which the corrective invoice is received for information.
3. Refundable Security Deposit.
a) No later than at the time the Vehicle is handed over, the Rental Company may collect a Security Deposit from the Renter in the amount specified in the Rental Agreement to secure any claims of the Rental Company arising from outstanding rental charges, Additional Fees and/or Other Costs referred to in § 5(4) of the GTCR, the Additional Fees Table and/or contractual penalties connected with damage to the Vehicle or termination of the Agreement with immediate effect due to the Renter's fault, as well as any other compensation claims referred to in § 7 of the GTCR.
b) At the Rental Company's discretion, the Security Deposit may be collected from the Renter:
1) by blocking funds on the Renter's payment or credit card in the amount of the Security Deposit for the duration of the Rental Agreement, known as pre-authorisation. By selecting this method, the Renter expressly agrees that the claims of the Rental Company described in point a above may be satisfied from the funds blocked by pre-authorisation;
2) by payment of the Security Deposit by bank transfer to the Rental Company's bank account number 40 1090 1362 0000 0001 4838 1332 or by payment card.
c) The Security Deposit may be secured by pre-authorisation on the Renter's credit or debit card only if all of the following conditions are met:
1) the cardholder's bank supports pre-authorisation;
2) the card is valid for at least the entire rental period and for a further 6 months after the end of the Rental Agreement;
3) sufficient funds or available credit are present on the card to cover at least the amount of the Security Deposit;
4) if the card belongs to a person or entity other than the Renter, the Renter holds and, at the Rental Company's request, presents an authorisation issued by the cardholder permitting the Renter to use the funds on the card, including authorisation to secure the Security Deposit by pre-authorisation.
d) The Rental Company may apply the Security Deposit, regardless of the method used to collect it under point b, towards the Renter's overdue rental charges, Additional Fees and/or Other Costs referred to in § 5(4) of the GTCR, the Additional Fees Table and/or contractual penalties connected with damage to the Vehicle or termination of the Agreement with immediate effect due to the Renter's fault, as well as other compensation claims referred to in § 7 of the GTCR. This does not prevent the Rental Company from pursuing amounts due under the Rental Agreement which exceed the value of the Security Deposit.
e) Whenever the Rental Company sets off amounts due under the Rental Agreement against the Security Deposit, the Renter shall receive notice of the settlement at the Renter's e-mail address stated in the introductory section of the Rental Agreement. The notice shall identify the basis of the settlement, for example the relevant VAT invoice or debit note, and the amount settled.
f) If the Rental Agreement has been properly performed and the Vehicle has been returned in accordance with the Agreement, the following shall apply depending on the method by which the Security Deposit was collected:
1) if the Security Deposit was collected by pre-authorisation, the blocked amount shall be released within 14 days. This period may be extended due to processing by the bank handling the transaction, for which the Rental Company is not responsible;
2) if the Security Deposit was paid to the Rental Company, it shall be refunded within 14 days in the nominal amount paid. The refund shall be made on the basis of a written instruction or statement sent by e-mail by the Renter, requesting payment to the bank account specified in that instruction or statement. If the Security Deposit was paid by bank transfer, it shall be refunded to the bank account from which it was paid.
4. Additional Fees and Other Costs.
a) The Rental Company shall charge the Renter the Additional Fees in the amounts and circumstances specified in the Additional Fees Table attached to the Vehicle Rental Agreement.
b) The Renter shall also be charged Other Costs:
1) connected with the Rental Agreement, including in particular all costs connected with recovering the Vehicle by the Rental Company, including towing costs, the actual cost of repairs to the Vehicle incurred by the Rental Company during the term of the Rental Agreement, or repair costs calculated on the basis of a Repair Estimate, to the extent not covered by the Vehicle's insurer;
2) the Unauthorised Use Fee.
c) Additional Fees and Other Costs shall be shown on a separate invoice or on the rental charge invoice for the billing period in which an event described in point b(1) or b(2) occurred and shall be payable by the due date stated on the invoice, no later than 14 days from the invoice date.
d) The fees described in points a and b are intended to compensate the Rental Company for the loss suffered.
5. If the Renter is late in paying the rental charge, Additional Fees and/or Other Costs arising from the Rental Agreement, the GTCR or the Additional Fees Table, the Rental Company shall send the Renter a demand for payment in writing and/or by e-mail to the address stated in the Rental Agreement and/or by SMS to the telephone number stated in the Rental Agreement.
§ 6
PROCEDURE IN THE EVENT OF A BREAKDOWN, DEFECT, DAMAGE, COLLISION, ACCIDENT OR THEFT OF THE VEHICLE
1. In the event of a breakdown or the discovery of a defect in the Vehicle, the Renter must:
a) stop driving immediately and secure the Vehicle if the breakdown or defect may create a risk to road safety, persons or animals, or may cause damage to the Vehicle;
b) immediately notify the Rental Company of any breakdowns, defects, warning lights or other problems with the Vehicle electronically to the Rental Company's e-mail address stated in the Rental Agreement and by telephone using the number stated in the Rental Agreement, in order to obtain the Rental Company's position and further instructions;
c) follow the Rental Company's instructions concerning further handling of the Vehicle. If the Vehicle cannot be restored to roadworthy condition, the Rental Company shall provide the Renter with another vehicle. The Rental Company shall not be liable for any loss suffered by the Renter as a result of a Vehicle defect or breakdown.
2. In the event of damage to a parked Vehicle caused by an unknown person, the Renter must:
a) immediately notify the Rental Company of the incident and the damage identified, electronically to the Rental Company's e-mail address stated in the Rental Agreement and by telephone using the number stated in the Rental Agreement, in order to obtain the Rental Company's position before calling roadside assistance or reporting the matter to the insurer;
b) prepare photographic documentation of the damage to the Vehicle and the scene of the incident;
c) within 24 hours of the incident, send the Rental Company, to the e-mail address stated in the Rental Agreement, a completed and signed statement concerning the circumstances of the incident in accordance with the template in Appendix No. 6;
d) within 24 hours of the incident, send photographs of the damage to the Vehicle, together with a description, to the Rental Company's e-mail address stated in the Rental Agreement.
3. In the event of a collision, accident or other damage to the Vehicle caused by third parties or by the Renter, the Renter must:
a) immediately notify the Rental Company of the incident, its course and the damage identified, electronically to the Rental Company's e-mail address stated in the Rental Agreement and by telephone using the number stated in the Rental Agreement, in order to obtain the Rental Company's position before calling roadside assistance or reporting the matter to the insurer;
b) immediately call the Police to the scene of the incident, or another competent law enforcement authority if the Vehicle is outside Poland;
c) obtain the name and address of the Police unit, or other competent law enforcement authority where the Vehicle is outside Poland, which received the report, together with the reference number of the police incident report;
d) within 24 hours of the incident, send the Rental Company, to the e-mail address stated in the Rental Agreement, a completed and signed statement concerning the circumstances of the incident in accordance with the template in Appendix No. 6;
e) within 24 hours of the incident, obtain and send the Rental Company, as a scan to the e-mail address stated in the Rental Agreement, a written statement from the person responsible for the damage, prepared in accordance with the template in Appendix No. 6, confirming that person's liability and containing all information required by the insurer, including in particular:
1) the full name of the responsible person;
2) the responsible person's contact telephone number;
3) the registration number and make of the responsible person's vehicle;
4) the insurance policy number and the name of the responsible person's insurer;
5) the date, time and exact location of the incident;
6) the name and address of the Police unit, or other competent law enforcement authority where the Vehicle is outside Poland, which received the report and attended the scene;
f) sign and send the Rental Company, within 24 hours of the incident and to the e-mail address stated in the Rental Agreement, a declaration concerning sobriety at the time of the incident in accordance with the template in Appendix No. 6;
g) secure the Vehicle;
h) in the event of a total loss, deliver the Vehicle keys and documents to the Rental Company within 24 hours of the incident.
4. In the event of theft of the Vehicle, the Renter must:
a) immediately notify the Rental Company of the theft electronically to the Rental Company's e-mail address stated in the Rental Agreement and by telephone using the number stated in the Rental Agreement, in order to obtain the Rental Company's position and further instructions;
b) comply with the further instructions provided by the Rental Company by telephone or e-mail;
c) report the theft to the Police using emergency number 997 or 112, or to another competent law enforcement authority using the relevant emergency number if the Vehicle is outside Poland;
d) if requested by the Police or another competent law enforcement authority, hand over the Vehicle key against a receipt and immediately send the Rental Company a scan or clear photograph of that receipt electronically to the e-mail address stated in the Rental Agreement;
e) arrange the delivery of the original receipt referred to above and the Vehicle documents to the Rental Company;
f) if the Vehicle keys are not retained by the Police, hand them over to the Rental Company;
g) within 24 hours of the incident, send the Rental Company a scan of a personally signed statement prepared in accordance with the template in Appendix No. 6, and deliver the original to the Rental Company in person or by registered post to the Rental Company's registered office, while sending the Rental Company a scan of the proof of posting to the e-mail address stated in the Rental Agreement.
5. The Renter acknowledges that failure to comply with the above obligations may make it impossible to report the loss or damage and may result in the relevant insurer refusing to pay compensation to the Rental Company, giving rise to the liability described in the GTCR.
6. In the event of a breakdown or damage to the Vehicle, the Renter shall be entitled to a replacement vehicle only in the following cases and subject to the conditions set out below:
a) where the loss is settled under the third-party liability insurance of the person responsible, meaning the Renter is not at fault, a replacement vehicle shall be provided for the repair period, but no longer than the period approved by the insurer and confirmed by the insurer's payment guarantee;
b) where the loss is settled under comprehensive motor insurance (AC), meaning the Renter is at fault, a replacement vehicle shall be provided for the repair period, but for no longer than 5 calendar days, unless the parties agree otherwise;
c) in the event of a Vehicle breakdown, a replacement vehicle shall be provided for the repair period, but for no longer than 5 calendar days, unless the parties agree otherwise;
d) where a Vehicle defect is repaired under warranty, a replacement vehicle shall be provided for the repair period, but for no longer than 5 calendar days, unless the parties agree otherwise;
e) in the event of scheduled servicing, a technical inspection or tyre replacement, a replacement vehicle shall be provided for the duration of the service, but for no longer than 24 hours.
§ 7
RENTER'S LIABILITY
1. The Renter shall pay the Rental Company the Additional Vehicle Damage Fee in the amount specified in the Additional Fees Table if, during the period between the handover of the Vehicle to the Renter and its return to the Rental Company, the Rental Company suffers loss as a result of damage to or theft of the Vehicle. The obligation to pay the Additional Vehicle Damage Fee applies regardless of whether, and to what extent, the Renter contributed to the loss.
2. The obligation described in paragraph 1 shall not arise if all of the following conditions are met:
a) the Vehicle was damaged by a third party;
b) the full personal details and address of the person responsible for the damage are known;
c) the Renter has fulfilled all obligations specified in § 6 of the GTCR, including in particular providing the Rental Company with all documents necessary to settle the claim under the responsible person's third-party liability insurance;
d) the insurer has decided to pay compensation to the Rental Company under the responsible person's third-party liability insurance.
3. The Renter is required to pay the Additional Vehicle Damage Fee referred to in paragraph 1 regardless of the amount of the Rental Company's actual loss.
4. The Additional Vehicle Damage Fee referred to in paragraph 1 shall be payable separately for each incident causing damage which can be identified on the basis of the damage found.
5. If damage to the Vehicle is identified in a Vehicle Return Report prepared in the circumstances described in § 9(4) and § 9(10) of the GTCR, the Renter shall be required to pay twice the Additional Vehicle Damage Fee.
6. If the extent of damage identified by the Rental Company after the end of the Rental Agreement in the circumstances referred to in § 9(4) and § 9(10) of the GTCR, as determined in a Repair Estimate prepared by or on behalf of the Rental Company, exceeds the Additional Vehicle Damage Fee, the Renter may be required to compensate the Rental Company for the full amount of the loss under the general rules of liability.
7. In addition to the liability specified in this section of the GTCR, the Renter is required to pay any other Additional Fees resulting from breaches of other obligations.
8. Consumers shall be liable for Additional Fees and contractual penalties referred to in the GTCR, the Rental Agreement and the Additional Fees Table where the loss or damage giving rise to the fee or penalty results from their fault, including intentional and unintentional fault, including gross negligence.
9. In the case of damage to tyres, the Vehicle interior or other damage not covered by any Vehicle insurance policy, or where the insurer refuses to pay compensation in whole or in part, the Renter shall be liable for the full amount of the loss or for the part not covered by the insurer.
10. If the Renter fails to perform the obligations specified in § 6 of the GTCR or fails to meet the deadlines specified there, the Renter shall pay the Rental Company an Additional Fee for each commenced day of delay in fulfilling those obligations, equal to the Unauthorised Use Fee for the Vehicle.
§ 8
COMFORT PACKAGE
1. The Renter may partially or fully exclude the obligation to pay the Additional Vehicle Damage Fee by purchasing the Comfort Package.
2. The Comfort Package does not cover:
a) tyre damage;
b) damage to the Vehicle interior;
c) other damage to the Vehicle not covered by comprehensive motor insurance.
3. The Comfort Package fee may be charged as follows:
a) a flat fee, paid by the Renter in advance as a one-off payment for the entire rental period, provided that the period does not exceed one month;
b) a daily fee, paid separately for each day of the rental period.
4. The Comfort Package operates on a daily basis, calculated from the moment the Vehicle is handed over to the Renter until the same time on the final day of the package period, subject to paragraph 7 below.
5. The Comfort Package may be purchased:
a) using the payment link sent by the Rental Company to the Renter's e-mail address stated in the Rental Agreement;
b) if payment using the method described in point a is not possible, by bank transfer, stating the order number, the Renter's surname and the package validity period in the payment reference.
6. The Comfort Package shall apply only for the period paid for by the Renter in advance. The package must be purchased before the Vehicle is handed over and for the entire planned rental period. The Rental Company permits the Comfort Package to be purchased during the rental period, but in that case the Renter must notify the Rental Company by telephone of the intention to purchase it and arrange an inspection of the Vehicle. An inspection is a necessary condition for the Comfort Package to become effective and is subject to the fee stated in the Additional Fees Table. If a rental covered by a daily Comfort Package is extended, the package may be extended only for the entire additional rental period. If the Renter does not extend the package, any damage must be reported no later than 24 hours after the Comfort Package expires.
7. A paid Comfort Package expires when damage to the Vehicle occurs. After the package expires due to the first incident of damage, the Renter may purchase a new package at twice the original Comfort Package price. After the second incident of damage, the package price shall be three times the original price. After the third and each subsequent incident of damage, the Renter may not purchase another Comfort Package.
§ 9
END OF RENTAL. EXTENSION OF RENTAL. RETURN OF THE VEHICLE
1. The Renter is required to return the Vehicle to the Rental Company at the place and time specified in the Rental Agreement or in the Rental Company's notice terminating the Agreement with immediate effect. The Vehicle may be returned to another location selected by the Renter from among the locations listed in § 10 of the GTCR only if the Renter notifies the Rental Company in writing or electronically, using the address stated in the introductory section of the Agreement, of the intention to return the Vehicle at that location at least 3 days before the return date specified in the Agreement or in the termination notice, and obtains the Rental Company's consent in writing or by e-mail sent to the Renter's address stated in the introductory section of the Agreement. In such a case, the Renter shall pay the Additional Fee specified in the Additional Fees Table attached to the Rental Agreement.
2. If the Renter wishes to use the Vehicle beyond the date specified in the Rental Agreement, the Renter may notify the Rental Company in writing or by e-mail to the address stated in the Agreement of the intention to extend the rental, no later than 24 hours before the scheduled end of the rental, in order to establish whether an extension is possible and on what terms. The Rental Company shall then send the Renter information concerning the available extension period, daily rate and payment method. The rental may be extended only after payment has been made and confirmation of payment has been sent to [email protected] before the original end date of the Rental Agreement. Failure to make payment and provide confirmation within that time means that the rental has not been extended and the Renter must return the Vehicle in accordance with the existing terms.
3. At the time of return, the Vehicle must be in no worse condition than when it was handed over to the Renter, in accordance with the Vehicle Handover Report, with the same fuel level as at handover, clean inside and outside, with all documents and equipment supplied with the Vehicle, and without warning lights indicating a shortage of windscreen washer fluid or AdBlue. Failure to comply may result in the Additional Fees specified in the Additional Fees Table.
4. If the Vehicle is returned dirty or during night-time hours, the Rental Company may notify the Renter of reservations concerning its condition within 48 hours of return because it was not possible to inspect the Vehicle properly at the time of return. Any comments shall be sent to the Renter after the Vehicle has been re-inspected by e-mail to the address stated in the Rental Agreement. The e-mail shall contain information about any damage not recorded in the Vehicle Return Report and photographs and descriptions of that damage.
5. A delay of more than 1 hour beyond the agreed Vehicle return time shall result in the Unauthorised Use Fee being charged, unless the Renter is not responsible for the delay. The invoice for the Unauthorised Use Fee shall be issued no later than the end of the month in which the Vehicle was returned by the Renter or recovered by the Rental Company. The charging of a return delay fee calculated in this manner does not exclude the Rental Company's right to charge the one-off contractual penalty referred to in paragraph 8 below.
6. If the Renter fails to return the Vehicle by the date specified in the Rental Agreement, the Rental Company shall send the Renter a written and/or electronic demand to return the Vehicle to the address stated in the introductory section of the Rental Agreement.
7. If the Renter fails to return the Vehicle within the deadline specified in accordance with paragraph 4 above, the Rental Company shall take all measures permitted by law to recover the Vehicle, including in particular the right to:
a) notify the competent authorities of a suspected offence of misappropriation of the Vehicle and/or commence court proceedings for the return of the Vehicle;
b) remotely immobilise the Vehicle and thereby prevent it from being driven;
c) enter premises to which the Renter has legal title in order to recover the Vehicle, including through duly authorised third parties. The Renter shall be charged all costs incurred by the Rental Company in recovering the Vehicle, including towing costs.
8. On the day following the ineffective expiry of the deadline given to the Renter for returning the Vehicle, as stated in the demand for return or in the notice terminating the Agreement with immediate effect due to the Renter's fault, the Rental Company shall charge the Renter a one-off contractual penalty of PLN 5,000.00 (in words: five thousand Polish zlotys and 00/100), on the basis of a debit note issued and sent to the Renter by e-mail to the address stated in the introductory section of the Rental Agreement. Payment of this contractual penalty does not affect the Renter's obligation to cover Other Costs, including the costs of recovering the Vehicle referred to in paragraph 7 above, or the obligation to pay the contractual penalty for termination of the Agreement with immediate effect referred to in the Rental Agreement.
9. The condition of the Vehicle at the time of return shall be established in the Vehicle Return Report. The findings recorded in the Vehicle Return Report shall be binding on the parties.
10. Following the end of the rental, the Vehicle may be inspected unilaterally by the Rental Company without the Renter's participation in the following cases:
a) abandonment of the Vehicle by the Renter;
b) compulsory recovery of the Vehicle in the circumstances specified in the Rental Agreement or the GTCR;
c) return of the Vehicle outside the Rental Company's business hours or at a location other than that specified in the Rental Agreement;
d) return of the Vehicle in a dirty condition;
e) return of the Vehicle through a service centre, Key Drop Box or Key Locker.
11. Where the Vehicle is inspected unilaterally after the end of the rental, the Vehicle Return Report shall be prepared at the earliest time reasonably possible for the Rental Company and shall state the actual date and time on which it was prepared by a representative of the Rental Company. The Vehicle Return Report shall be sent to the Renter in writing or by e-mail to the address stated in the Rental Agreement.
12. If the Vehicle is returned without the participation of a representative of the Rental Company, the Renter shall bear the risk of damage to or loss of the Vehicle until it is collected by a representative of the Rental Company.
§ 10
LIST OF GB RENT BRANCHES AND VEHICLE RETURN LOCATIONS
1. Branch: ul. Pomorska 115B, 70-812 Szczecin;
2. Branch: Ustowo 56, 70-001 Szczecin;
3. Branch: ul. Andre Citroëna 1, 70-772 Szczecin;
4. Koszalin Branch: ul. Koszalińska 26, 76-039 Stare Bielice;
5. Gdańsk Główny Railway Station, ul. Podwale Grodzkie 1, 80-895 Gdańsk;
6. Branch: ul. Bukowska 146, 60-189 Poznań;
7. Branch: ul. Mogileńska 50, 60-189 Poznań;
8. Branch: ul. Opłotki 19, 60-189 Poznań;
9. Branch: ul. Obornicka 4, 62-002 Jelonek;
10. Branch: ul. Rokicińska 78, 92-302 Łódź;
11. Branch: ul. Pabianicka 94/96, 93-548 Łódź;
12. Branch: ul. Jana Ostroroga 20, 01-163 Warszawa;
13. Branch: al. Krakowska 169, 02-180 Warszawa;
14. Branch: al. Krakowska 8, 05-090 Falenty;
15. Branch: ul. Piłsudskiego 200, 05-260 Marki;
16. Branch: al. Armii Krajowej 50, 35-307 Rzeszów;
17. Rzeszów-Jasionka Airport, Jasionka 942, 36-002 Jasionka;
18. Kraków Balice Branch, ul. Na Lotnisko, 32-083 Balice;
19. ORLEN petrol station, ul. Olszanicka 174, 30-298 Kraków.
§ 11
FINAL PROVISIONS
1. If the Rental Agreement or the GTCR specifies a deadline for payment of an amount by the Renter, the Renter is required to pay that amount by the due date specified in the VAT invoice or debit note issued by the Rental Company.
2. The Renter confirms having read and fully accepted the Rental Agreement and the GTCR, and confirms having received the GTCR before entering into the Rental Agreement, as evidenced by the Renter's handwritten signature on the document presented, signature on a tablet or another similar mobile device equipped with a biometric layer and suitable software, or receipt of the GTCR electronically at the e-mail address provided by the Renter.
3. The Rental Company shall not be liable for items left or carried in the Vehicle by the Renter. If the Renter fails to collect items left or carried in the Vehicle after being requested to do so, the Rental Company may destroy those items at the Renter's cost and risk.
4. Complaints concerning improper performance of the Rental Agreement by the Rental Company may be submitted in writing to the Rental Company's registered office or by e-mail to [email protected].
5. In the case of consumers, the Rental Company shall consider a complaint within 14 days of receiving it. If the complaint is rejected, the Renter may bring the matter before a court or use available out-of-court complaint and redress procedures.
6. Any disputes arising from the performance of the Rental Agreement shall be resolved by the court having jurisdiction over the Rental Company's registered office. This provision does not apply to agreements entered into with consumers within the meaning of the Polish Civil Code.
7. The Rental Company shall inform the Renter of any amendments to the GTCR by e-mail sent to the Renter's address stated in the introductory section of the Rental Agreement. If the Renter does not agree to an amendment, the Renter may submit a written statement refusing to accept it within 7 days of receiving the notice. In that case, the Agreement shall terminate 7 days after the Rental Company receives the Renter's statement of non-acceptance. The Renter is required to return the Vehicle on the date the Rental Agreement terminates. If the Renter does not object to the amendments, they shall take effect on the 8th day following the Renter's receipt of the information from the Rental Company referred to in the first sentence of this paragraph.
8. Matters not regulated by the GTCR or the Rental Agreement shall be governed by generally applicable law.
9. These GTCR are effective from 22 May 2025.
PART III. ADDITIONAL FEES TABLE
Event giving rise to the fee
Net amount
Gross amount
Increase of the daily mileage limit by 200 km per day - Category C / M.A.
as stated in the offer
as stated in the offer
Removal or replacement of Vehicle parts
PLN 2,500.00
PLN 3,075.00
Additional driver - per day
PLN 10.00
PLN 12.30
Upgrade to a higher Vehicle class - per day
PLN 150.00
PLN 184.50
Child booster seat, age 6-12 / 22-36 kg
PLN 40.65
PLN 50.00
Child seat, age 4-12 / 15-36 kg
PLN 40.65
PLN 50.00
Driving the Vehicle at a speed exceeding 150 km/h
PLN 300.00
PLN 369.00
Security Deposit - item in accordance with the source table
PLN 500.00
PLN 615.00
Cost of refuelled fuel - per litre
PLN 8.00
PLN 9.84
Fine handling charge
PLN 100.00
PLN 123.00
Breach of the smoking ban in the Vehicle
PLN 500.00
PLN 615.00
Breach of the prohibition on carrying animals in the Vehicle
PLN 200.00
PLN 246.00
Administration of charges, including fines and parking charges
PLN 200.00
PLN 246.00
Subletting the Vehicle without the Rental Company's consent
PLN 2,500.00
PLN 3,075.00
Additional Vehicle Damage Fee
PLN 1,000.00
PLN 1,230.00
External washing following the return of a dirty Vehicle
PLN 50.00
PLN 61.50
Comfort Package - full protection, flat fee
PLN 140.00
PLN 172.20
Comfort Package - full protection, per day
PLN 65.04
PLN 80.00
Late return of the Vehicle by more than 2 hours
PLN 350.00
PLN 430.50
Delivery of the Vehicle outside city limits - per km
PLN 1.50
PLN 1.85
Delivery or collection outside business hours and on public holidays
PLN 40.00
PLN 49.20
Vehicle refuelling service after return
PLN 40.65
PLN 50.00
Electric Vehicle charging service
PLN 40.65
PLN 50.00
Damage to, loss of or missing registration plate
PLN 1,000.00
PLN 1,230.00
Taking the Vehicle outside Poland without written consent
PLN 2,500.00
PLN 3,075.00
Cross-border travel - Zone 1
PLN 150.00
PLN 184.50
Cross-border travel - Zone 2
PLN 150.00
PLN 184.50
Cleaning the Vehicle interior
PLN 250.00
PLN 307.50
Refuelling the Vehicle with the wrong type of fuel
PLN 2,000.00
PLN 2,460.00
Loss of or damage to the Vehicle key
PLN 2,000.00
PLN 2,460.00
Loss of or missing Vehicle registration certificate
PLN 500.00
PLN 615.00
Infant seat, age 0-12 months / 0-14 kg
PLN 40.65
PLN 50.00
Loss of warranty caused by the Renter
PLN 2,500.00
PLN 3,075.00
Collection of the Vehicle outside city limits - per km
PLN 1.50
PLN 1.85
Zone 1: Germany, Czech Republic, Austria, Slovakia, Hungary.
Zone 2: Norway, Sweden, Finland, Denmark, Ireland, United Kingdom, Belgium, Netherlands, Romania, Bulgaria, Greece, Croatia, Slovenia, Italy, Switzerland, France, Spain, Portugal.
PART IV. PERSONAL DATA PROCESSING RULES
Rules governing the processing of personal data by GB Rent Sp. z o.o. with its registered office in Poznań
In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, the General Data Protection Regulation or GDPR, the following information describes the rules governing the processing of customers' personal data.
PERSONAL DATA CONTROLLER
1. The controller of personal data is GB Rent Sp. z o.o., with its registered office in Poznań at ul. Mogileńska 50, 61-044 Poznań, entered in the Register of Entrepreneurs of the National Court Register by the District Court Poznań - Nowe Miasto and Wilda in Poznań, 8th Commercial Division of the National Court Register, under KRS number 0000422694, NIP 7822550049, hereinafter referred to as the Controller.
2. In certain cases, particularly when interacting with the Controller through profiles operated on LinkedIn, Facebook or Instagram, the joint controller may be LinkedIn Ireland Unlimited Company, with its registered office at Wilton Place, Dublin 2, Ireland, or Meta Platforms Ireland Limited, with its registered office at Merrion Road, Dublin 4, Ireland. Detailed information is available at: https://www.facebook.com/legal/terms/page_controller_addendum and https://pl.linkedin.com/legal/privacy/eu?.
3. The Data Protection Officer is Maciej Bortkiewicz, e-mail: [email protected], telephone: +48 727 620 163.
PURPOSES AND LEGAL BASES OF PROCESSING AND RETENTION PERIODS
4. The Controller processes personal data for the following purposes, on the following legal bases and for the periods indicated:
a) sending, in traditional form, information or marketing materials concerning the Controller's products and services, including product presentations, where the person has given the relevant consent or has consented to a cooperating entity transferring the person's data to the Controller; legal basis: Article 6(1)(a) GDPR; retention period: until consent is withdrawn;
b) sending commercial information concerning the Controller's products and services to selected telecommunications terminal equipment, using selected forms of communication, where the person has given consent or has consented to a cooperating entity transferring the person's data to the Controller; legal basis: Article 6(1)(a) GDPR; retention period: until consent is withdrawn;
c) performing a contract or taking, at the person's request, steps necessary before entering into a contract, including in particular settling the contract, providing after-sales services, handling complaints, service campaigns, repair campaigns and service reminders, and conducting electronic communications; legal basis: Article 6(1)(b) GDPR; retention period: for the duration of the contract or until the obligations arising from it have been performed;
d) complying with the Controller's legal obligations, including keeping accounting records, fulfilling tax obligations and obligations relating to the prevention of money laundering and terrorist financing; legal basis: Article 6(1)(c) GDPR; retention period: for as long as necessary to fulfil the relevant obligations and, in relation to accounting records and tax obligations, for 5 years from the end of the calendar year in which the tax obligation arose;
e) pursuing the Controller's legitimate interests, including statistical measurements, network traffic analysis and service improvement, ensuring physical security, particularly through monitoring, pursuing internal administrative purposes and establishing a person's authority to act on behalf of another person; legal basis: Article 6(1)(f) GDPR; retention period: until the purpose has been achieved or a valid objection is made, unless there are overriding legitimate grounds for processing;
f) establishing, pursuing or defending claims; legal basis: Article 6(1)(f) GDPR; retention period: for the applicable limitation period, which as a rule may be up to 6 years from the date on which the claim became due, calculated until the end of the calendar year, provided that in the case of proceedings the period may be extended until their final conclusion and the expiry of any new limitation periods.
RECIPIENTS OF PERSONAL DATA
5. Depending on the purpose and legal basis of processing, personal data may be disclosed to:
a) persons authorised by the Controller;
b) entities performing warranty obligations, including authorised service centres;
c) importers, manufacturers and entities affiliated or cooperating with them;
d) entities affiliated with the Controller within Bemo Motors Group, including: Auto Bruno sp. z o.o., Auto Club sp. z o.o., Auto Galeria sp. z o.o., Auto-Studio sp. z o.o., Bemo Motors sp. z o.o., Feng Auto sp. z o.o., GB Rent sp. z o.o. and Inwestycje Mrugalski S.K.A.;
e) entities providing marketing, IT, technical, legal or advisory services to the Controller;
f) entities providing payment terminals;
g) postal operators and courier companies;
h) other customers, in particular in connection with the sale of a used vehicle, to the extent of the previous owner's details;
i) other entities cooperating with the Controller or entities entrusted with personal data processing;
j) other entities authorised to receive the data under applicable law.
TRANSFERS OF DATA TO A THIRD COUNTRY OR INTERNATIONAL ORGANISATION
6. As a rule, personal data is not transferred to third countries, meaning countries outside the European Economic Area, or to international organisations. However, data may be transferred or made available to third countries, in particular the United States of America, the Republic of Korea, Japan or the People's Republic of China, in accordance with the GDPR. Where a country is covered by a European Commission adequacy decision, the transfer shall be made on the basis of that decision. In other cases, the transfer may be based in particular on binding corporate rules, standard data protection clauses, an approved code of conduct, a certification mechanism or one of the grounds specified in Article 49(1) GDPR, including the person's explicit consent. Information concerning the safeguards applied, a copy of those safeguards or information on where they are available may be obtained by contacting the Controller.
RIGHTS OF THE DATA SUBJECT
7. The data subject has the right to access the data and obtain a copy, rectify or erase the data, restrict processing, receive and transfer the data, object to processing and withdraw consent. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
8. The data subject has the right to lodge a complaint with the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warszawa, if the person considers that processing infringes the GDPR. A complaint may be submitted by post, through the electronic inbox indicated at uodo.gov.pl/pl/p/kontakt or by telephone at +48 22 531 03 00.
VOLUNTARY PROVISION OF DATA
9. Providing personal data is voluntary, but it may be necessary to perform a contract or power of attorney, provide information or marketing materials, conduct a presentation, conduct electronic communications or comply with the Controller's legal obligations. Failure to provide data may result in refusal to enter into a contract, provide a service or take other action.
PROFILING
10. The Controller does not make decisions based solely on automated processing and does not use profiling.
CATEGORIES OF PERSONAL DATA
11. The Controller processes data necessary for the individual purposes, including in particular identification data, contact details and information concerning purchased products or business activities.
SOURCE OF PERSONAL DATA
12. Personal data is obtained from information provided to the Controller personally by the data subject or by a duly authorised person. The data may be provided in an agreement, contact form, during a conversation, by telephone or by e-mail.
13. If a person acts as an attorney or representative, the source of the data is the information provided to the Controller by that person or by the principal.
14. If a person has been designated to perform an agreement entered into between the Controller and its customer or contractor, the source of the data is the information provided by that person or by the Controller's customer or contractor.
15. If the person has not contacted the Controller in one of the ways described above, the source of the data may be entities cooperating with the Controller which have obtained the person's explicit consent or instruction to transfer the data, or which are contractually obliged to transfer the data.
Version 2.0. Date of last amendment: 26 May 2025.
