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Hello,
I received confirmation from the rental company to pick up the car from Balicka, Krakow, and drop it off at Krakow Airport, including the golden insurance, for a total amount of 367.50 PLN. However, at the time of pick-up, they charged us an additional 200 PLN for the airport drop-off, which was already mentioned in the initial rental agreement.
Additionally, I have not yet received the 1000 PLN deposit back, and the rental company has not responded to my emails.
I have all the proofs. it is really bad to take advantage of a tourist in that way...
Thank you.
1.7
