First of all, the car wasn't even close to similar with the one we booked. We booked this Seat Leon, a hatchback car with manual transmission. We got a Toyota Auris, with automatic transmission and a wagon in top of that. How is that close? Secondly and more importantly, we got a ticket of 340 pln for smoking inside the car. They send you twice, the rules of the car, and nowhere inside the rules is saying in English that smoking is forbidden. Yes it does say it though, in small polish letters. Well, shame that we don't speak any polish as tourists though.